Encore Boston Harbor, set to open its doors to the public on Sunday at 10 a.m., is first and foremost focused on gambling.The casino will have 3,158 slot machines (60 of which will be high-limit. Hello my fellow video poker players. I had been playing at the Encore Casino in Everett, MA. It was time to head home and I decided to go to the bathroom up.

Massachusetts is now home to a large and successful casino industry. One of the best is Encore Boston Harbor, owned and operated by Wynn Resorts. This week, the slots at Encore Boston Harbor were briefly shut down due to a computer issue.

It’s always scary when a casino suffers some type of issue with its computer system. Today, we’re going to look at what caused the slots to shut down. We’ll also look at how the Encore is performing against some of the other casinos in Massachusetts.

Let’s get into it!

History of Massachusetts’ Casino Industry

Just a decade ago, almost no legal gambling options were available in Massachusetts. Lawmakers in this state worked hard to actively ban most forms of wagering. In 2012, residents here decided to officially legalize land-based casinos.

Over the next few years, lawmakers here began coming up with specific regulations for this new industry. The state’s gambling commission was tasked with issuing gaming licenses. In 2018, MGM Resorts International opened the first casino here.

This venue, called MGM Springfield, was expected to be hugely successful. Unfortunately, this has not necessarily been the case. In 2019, Wynn Resorts opened Encore Boston Harbor in the city of Everett, near Boston.

Massachusetts’ casino market is still growing. As of now, only three gaming venues are operating in the state. It’s likely that more will begin opening here over the next couple of years.

Encore Boston Harbor is without a doubt the most popular casino in the state right now. Unfortunately, it suffered a computer issue this week that affected players.

Slots at Encore Boston Harbor Fail Due to Computer Issue

There are nearly 3,000 different slot machines inside Encore Boston Harbor. These games help to bring the casino millions of dollars in revenue every single month. An issue popped up this week, causing these machines to temporarily shut down.

According to Boston 25 News, a system outage this week caused the slots at Encore Boston Harbor to fail. This left hundreds of gamblers without money after depositing cash into the slot machines. Obviously, it caused an uproar inside the venue.

Officials within Encore Boston Harbor commented on the news to the media late Friday night.

“We experienced a brief system outage with our slot ticketing system in which we reverted to hand-paid jackpots. The issue has been resolved and we are paying all winners,” the statement said.

Customers claim that the casinos began operating again at around 9:30 pm.

This is the last thing this casino needed right now. Recently, revenue at this gaming venue began to drop. Is this a sign that MGM Springfield is beginning to take over?

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MA Casino Revenue Begins to Fluctuate

Not long after Encore Boston Harbor opened to the public, it became the most popular venue in the state. It captured a huge share of the state’s gambling market and earned significantly more revenue than any other casino.

In January, things took a slight turn. That month, it was the only casino in the state to experience a revenue drop. The Encore earned $6 million less than what it brought in the month before.

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Interestingly, MGM Springfield’s revenue surged. Reports indicate that the Springfield casino earned $21 million in January, up $2 million from December. For many, it was surprising to see revenue here begin to increase.

MGM Springfield has been a major disappointment for MGM Resorts over the past couple of years. The casino has generated significantly less money than initially expected. MGM continues to invest money here, though, and it now appears that the company’s hard work is paying off.

The slots at Encore Boston Harbor are back up and running. Officials at Wynn Resorts will want to ensure this does not happen again.

Stay tuned for more Massachusetts casino news over the next few months!

The Encore Boston Harbor casino-resort opens at 10 a.m. on Sunday, June 23, after years of planning, construction, and not a little controversy. Its official address is 1 Broadway in Everett.

Here is more on eastern Massachusetts’ largest recreational gambling hub by the numbers, according to Wynn Resorts, the Las Vegas-based company behind it.

Total square-footage. The entire property runs to 3 million square feet, including the casino, the hotel portion, the outdoor space, the grounds, etc.

Landscaping. The complex unfolds over 33 acres. There will be 800 trees more than 15 feet tall, 105,000 shrubs, and 61,000 flowers. There will be 115,000 square feet of patterned brick and 50,000 square feet of synthetic turf. A 44,000-gallon irrigation tank system will help water the landscaping via roof drainage.

Casino. It will be 210,000 square feet. There will be 3,158 slot machines, 143 table games, 88 poker tables, 231 table games total, and 60 high-limit slots, including two private rooms within the high-limit slots with three machines in each room.

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Conference and meeting space. There will 50,000 square feet of it total, and include 10 breakout rooms and a 37,000-square-foot grand ballroom.

Spa. It will be 26,000 square feet, and include 17 treatment rooms, six stylist stations, two pedicure stations, four manicure tables, two makeup stations, four shampoo stations, and one barber station.

Hotel. There will be 671 guest rooms and suites. They will range in size from 650 square feet to 5,800 square feet. Wynn Resorts notes that the average size of a New England hotel room is 250 square feet. The thread count on the linen will be 507. The fitness center will be 3,648 square feet.

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Restaurants and other eateries. The casino-resort will host 15 food and beverage options, including four independently owned places.

Shops. There will be five: Wynn Collection, Wynn Mens, Wynn Beauty, the Drugstore, and Watches of Switzerland.

Outdoor space. There will 26,000 square feet of it available to guests, hotel and otherwise.

Carousel. The casino-resort’s merry-go-round will have 10 horses, 83,000 flowers, and 11,000 jewels.

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Ferries. What Wynn is calling the Encore Premium Harbor Shuttle is expected to take 28,393 trips per year via four vessels, ferrying riders from locations at the World Trade Center in the Seaport District and Long Wharf on the downtown Boston waterfront to the resort.

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Employees. A small army of 5,500 is expected to service the Encore Boston Harbor.

Special mirror. The Encore Boston Harbor will include one mirror from the original Desert Inn Hotel in Las Vegas, which is now the site of Wynn Resorts’ flagship Wynn Las Vegas and Encore Las Vegas.

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